Registered with Companies House England & Wales
Company Registration Number: 03977097
Registered with ACCA
Chartered Certified Accountants
We have always considered significant importance to the protection of the personal data gathered from our clients. As such, we welcome the introduction of the new EU General Data Protection Regulation (GDPR) effective from 25 May 2018 which further strengthen the accountability required by organisations and the rights that individuals have over how their personal data is used.
Maintaining the security of your data is a priority of Alchemy Associates Ltd and we are committed to respect your privacy rights. We undertake to handle your data fairly and legally continually and, we are dedicated to being transparent to sensitive personal data we collect from you and how we may use such data.
This privacy notice aims to explain the types of personal data Alchemy Associates Ltd may collect about
you when you interact with us whether you visit our office, whilst using your mobile device or when you navigate or search online. It also aims to explain how we will process, share and keep your data. We trust this information will answer questions that you might have yet should you have any further questions please do not hesitate to get in touch with us directly.
Changes to This Policy
You will be notified about any material changes to this Policy via a posting on our website, and as otherwise required by applicable law.
About Alchemy Associates Ltd
Alchemy Associates Ltd is a Company incorporated at Companies House under registration number 03977097. We gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.
Why Do We Collect Your Personal Data;
We may collect and process your personal data to provide services, respond to and fulfil your requests, comply with applicable law and with any legal obligation we have. Other reasons for collecting your date include:
•comply with our duties and exercising our rights under a contract with you;
•pursuit of our legitimate interests (as set out below);
•where you have consented to the processing of your personal data including, but not limited to, information provided by you and third-party providers;
•when you contact us in person, over the telephone, by e-mail or by post;
•when you apply for a job vacancy with us;
Our Legitimate Interests
The normal legal aim and basis for processing personal data, is that it must be necessary for the legitimate interests of Alchemy Associates Ltd, including:
•protecting clients, employees and other individuals and maintaining their health, safety and welfare;
•promoting, marketing and advertising our services;
•understanding our client’s instructions, activities, preferences and needs;
•improving existing services and developing;
•complying with our legal and regulatory obligations;
•preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
•handling client contacts, queries or disputes;
•protecting Alchemy Associates Ltd, its employees and clients, by taking appropriate legal action against third-parties who have committed criminal acts or are in breach of legal obligations to Alchemy Associates Ltd; and fulfilling our duties to our clients, employees and Director.
The Purposes and Reasons for Processing Your Personal Data
We take your privacy very seriously and will never disclose or share your personal data without your
knowledge, unless we are required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Unless we notify you, we will not process your personal data outside of the European Economic Area (EEA), as it is currently defined.
Detailed below are examples of when we would collect, process and in some cases, share your personal data:
•to ensure that content from our website is presented in the most effective manner for you and for your computer/device;
•to verify your identity;
•to process job applications;
•to process and manage your instructions;
•to carry out our obligations arising from any contracts entered between you and us;
•to monitor customer satisfaction;
•to provide you with information, products or services that you request from us;
•to notify you about changes to our services;
•where you have consented to us providing you with our services, you are free to withdraw consent at any time.
•In the event of any criminal investigations, we may be required by law, to share the data captured with the relevant authorities.
How Long We Will Keep Your Data
We only ever retain personal information for as long as is necessary and we have retention policies in place to meet these obligations.
Whilst there is no specific practice note from Association of Chartered Certified Accountants (ACCA) regarding retention of your personal data for a set period of time for example, the maximum legally obliged retention period for file details of 6 years, we are required to comply with statutory provisions, such as limitation periods Money Laundering Regulations 2017.
How We Will Share Your Data
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.
We use trusted third-parties to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
We may disclose your information to third parties if:
we are under a duty to disclose or share your personal data in order to comply with any legal
obligation; or in order to apply or enforce our contracts with you; or to protect our rights, property, or our safety and/or the safety of our clients, or others.
We may also disclose your information to represented parties to proceedings to fulfil directions as
ordered by the court.
These third parties may include (but not limited to):
Banks, Building Societies and any other financial institutions;
Police Disclosure Unit
What Are Your Rights Over Your Personal Data
You have the right to access any personal information that we process about you and to request
What personal data we hold about you.
The purposes of the processing.
The categories of personal data concerned.
The recipients to whom the personal data has/will be disclosed to.
How long we intend to store your personal data for.
If we did not collect the data directly from you, information about the source.
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us
to correct and/or complete the information and we will strive to update/correct it as quickly as
possible; unless there is a valid reason for not doing so, at which point you will be notified.
If you would like your personal data to be removed or the use to be amended, you have the right to
your personal data to be erased (removed) from our records;
the use / processing of your personal data to be restricted in accordance with data protection
to opt out of any direct marketing from us (this can be done in a number of ways and will depend
on the marketing you are receiving. Please see the marketing material for how to unsubscribe);
to be informed about any automated decision-making that we use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.
We will inform you if your request is possible under current regulations and inform you to what extent your request has been processed. Where we are under legal obligation to retain your information, we will clarify the requirements around the extent of data as well as the duration we will continue to hold your personal data.
If you would like to make a request around the processing of your personal data, please contact us at firstname.lastname@example.org
Further Details, Questions, or Complaints
We trust we have provided you sufficient information around the processing of your personal data that we undertake and the rights you have over it. However, if you have any additional questions or would like more details around any of the points listed above, please contact:
Syed Shahid Ali Shah
Alchemy Associates Ltd
54 New Road
0208 597 3316
Lodging a Complaint
If you are not happy with this notice and believe we have processed your data in an unfair or unjust way or are non-compliant with the relevant data protection laws and you wish to raise a complaint, please contact us and we will carefully consider your complaint and respond to you. You also have the right to lodge a complaint with the supervisory authority (the Information Commissioners Office).
Tel: 0303 123 1113